Contact us by Email, Telephone or Snail mail
We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you will need a bit of assistance.
We have provided a number of ways for our Customer Care team to help you:
We will respond to you as soon as possible, during regular business hours. All email correspondence is completely confidential. TransCargo customers may also use our toll free telephone support center to contact a service representative during regular business hours: (888) 850-8488.
Live Customer Care
(614) 850-8411 or Toll Free (888) 850-8488
Saturdays, Sundays and federal holidays please leave a message. A customer representative will contact you within 24 hours of the first business day.
Send your inquiries to: